Position title
Customer Service Representative
Description
- Assisting customers with any issue via the company's helpline or email support.
- Actively identifying improvement areas in existing processes.
- To be able to service customers accurately and effectively, it is important to understand their needs.
- The integrated CRM platform allows you to track customer requests and generate support tickets.
- Coordination with Sales, Finance, and Operations Teams to communicate relevant information and solutions to customers.
- Any Key Metrics can be tracked.
Qualifications
- Bachelor's degree in customer service.
- Demonstrate conflict resolution skills, and take responsibility for solving customer's problems and escalating when necessary.
- High level of professionalism and integrity
- Ability to handle multiple customer queries simultaneously
- You must be organized, detail-oriented, action-oriented, and self-disciplined.
Date posted
October 3, 2022
Valid through
January 3, 2023
Hiring organization
GZ Solutions
Employment Type
Full-time
Job Location
Abu Dhabi, Abu Dhabi, Abu Dhabi, 00000, UAE
Base Salary
AED4,500-AED9,000 Per month
