Social Media Coordinator Job Vacancy in Dubai, UAE
Position title
Social Media Coordinator
Description

The Social Media Coordinator is responsible for creating original content and suggesting creative ways to increase customer engagement and promote our brand. He/she is responsible for increasing web traffic, and customer engagement metrics and aligning them with wider marketing strategies.

Responsibilities
  • Assist with the creation of engaging, creative, and innovative content for regularly scheduled postings, which engage audiences, promote brands, and encouraging messages.
  • Assistance in creating relevant hashtags and captions, and ensuring that translations are correct and checked.
  • Assist BFL Group in responding to customer social media comments, reviews, and comments during the Support Experience.
  • Assure brand consistency across social media channels
  • Track, respond to, report on, and highlight support issues.
  • Based on customer feedback.
  • Track customer journeys and interact with customers on all channels and platforms. Coordinate with all internal stakeholders to ensure that the customer experience is always perfect.
  • Respond quickly and efficiently to customer inquiries and follow-up with a demonstrated commitment towards first contact resolution and customer satisfaction.
  • The Centralized Customer Service team can answer product questions and make recommendations. They also coordinate exchanges with customers.
  • Assist the Marketing team with the preparation of events.

 

Qualifications
  • Bachelor's degree, preferably in marketing/communications or similar.
  • Excellent English writing and speaking skills, as well as Arabic (Arabic is a must).
  • Passionate about Marketing/social media, and community building.
Date posted
September 9, 2022
Valid through
December 9, 2022
Employment Type
Full-time
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Base Salary
AED5,000-AED10,000 Per month
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Position: Social Media Coordinator

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