It's not just about ensuring guests have a seamless check-in/check-out process. We want to create an experience that is unforgettable and special. Our Guest Experience Experts are able to provide a variety of services that will guide guests throughout their stay. They have the freedom to use their space as they see fit and to do what is necessary. The Guest Experience Expert is able to make transactions feel part of the experience, whether they are processing operational needs or responding to guest requests.
Whatever your position, there are some things that are essential to success. These include creating a safe workplace, following company policies, protecting company assets and assets, keeping confidentiality, upholding quality standards and maintaining a professional appearance and uniform. Guest Experience Experts must be able to stand, walk, and move around. They also need to use their hands to lift, carry, push and pull objects less than 10 pounds. All of these tasks (as well as other reasonable job duties, as requested) are essential for Guest Experience Experts. They want to make sure that our guests and business have a great experience.