Customer Service Agent Job Vacancy in Dubai, UAE
Position title
Customer Service Agent

As the first point of contact for students, the Customer Service Agent is an essential role. They are expected to assist students with academic advice and act as a bridge between Student Services Department customers.



  • Tertiary qualification in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of office administration/customer service
  • Minimum 1 to 2 years of experience in a similar positionDesirable:
  • A reputable institution will award a Bachelor's Degree
  • Preferable experience in higher education is prior
  • You will have the opportunity to work with diverse students, faculty, visitors, and staff.

Knowledge and Skills

  • Demonstrable oral and written communication skills
  • Ability to work under pressure with a cool and methodical attitude
  • Independence in handling clients' requests and negotiating issues
  • Students and other interested parties can be helped to organize, update and distribute information.
Date posted
October 1, 2022
Valid through
January 1, 2023
Employment Type
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Base Salary
AED5,500 -AED10,500 Per month
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